Customer_Service_Representatives

idemailfull_name
1john.doe@example.comJohn Doe
2jane.smith@example.comJane Smith
3michael.johnson@example.comMichael Johnson
4emily.williams@example.comEmily Williams
5david.brown@example.comDavid Brown

Channels

channel_idchannel_value
1Email
2Phone
3Chat
4In-person
5Social Media

Customer_Service_Representatives_Channels

representative_idchannel_id
(→ Customer_Service_Representatives.id)(→ Channels.channel_id)
11
21
31
41
51
52